FAQs

We have some amazing performers lined up. Be sure to visit our schedule of events for the entire listing. Line-up is subject to change.

Prices range from $109 to $499, depending on your ticket preference. All sales are final! No refunds will be given. 

PURCHASE YOUR TICKETS HERE!

This is a General Admission festival. You will be allowed to bring in chairs and blankets.

Chairs will only be allowed to be placed where the soundboard is located and behind.

There are NO CHAIRS allowed between the soundboard area and the stage.

No tents or shade umbrellas will be allowed inside the concert arena.

All bag chairs will be subject to search at the entry gates. Be prepared to take your chair out of the bag.

This is a rain or shine event. No refunds will be given due to inclement weather. You are attending at your own risk.

Yes! We have designated handicap parking and camping areas and ADA restrooms. 

Since this is a General Admission event, there is no designated handicap seating or standing areas. 

Wheelchairs and folding chairs will be allowed in designated areas. NO chairs will be allowed between the soundboard and the stage. 

Yes! Rock the Locks and band merchandise will be available for purchase at the merchandise village. ALL event and band merchandise can be purchased using the Fastbar wristband. There will be no cash sales at the merchandise village. 

If you have questions, please email us at recreation@umatilla.gov or give us a call at 541-800-8864.

You are purchasing a ticket for the entire festival and not one specific band. The lineup is subject to change, and the City is not responsible for cancellations. 

There are no refunds due to band cancellations.

Should the need arise, we will do everything possible to find a suitable artist replacement.

By purchasing a ticket, you agree to these terms.

Bags under 12″x 6″ x 12″ may be brought into the venue. Any bag larger will not be allowed

Camel pack water packs will not be allowed.

To help make the food and beverage lines move faster, RTL will be a cashless event.

All attendees will be issued FASTBAR RFID wristbands, linked to your credit or debit card OR loaded with cash and can be used at all point of sale locations including merchandise and food vendors and all beverage stations.

ALL event and band merchandise will be purchased using Fastbar and no cash or credit cards will be accepted. 

Simply tap to pay in a couple of seconds and we’ll automatically close out your tab at the end of the event and send you a receipt.

There is NO personal information of any kind stored on the wristband.

You can Pre-Register your FASTBAR wristband here.

Masks are not required.

Please visit our “Vendors” page, under the Information tab, to fill out the application and pay the nominal fee.

We have onsite festival camping available for Tents and RVs. Also, there are several hotels in the area and other camping and RV locations. Please visit our “Where to Stay” page for more detailed information and to reserve your camping spot.

3 full bars will be set up in the concert arena. All purchases will be made using the Fastbar RFID wristband. No cash will be used at the bars.

If purchasing alcohol, you will be required to have a GREEN Fastbar wristband.

Wristbands will be available at the Fastbar check in booth inside the concert arena. ID will be checked. No Legal ID, no wristband.

No outside alcohol will be allowed in the concert arena.

Domestic Animals are not allowed on the festival grounds.

If you would like to showcase your exotic pet, please continue to read below:

Policy for allowing exotic animals, pets and service animals. 

To ensure the safety, health, and welfare of attendees, staff, volunteers, and animals at all City-sponsored festivals and public events.

Exotic Animals: Any non-domesticated species, including but not limited to wild animals, reptiles, primates, large cats, wolves, venomous species, hybrid species and birds.
Domestic Animals: Dogs, cats, and other animals traditionally kept as household pets.
Service Animals: As defined under the Americans with Disabilities Act (ADA).

Prohibited Animals

The following are strictly prohibited at all festivals and public events:

  • Venomous reptiles or insects
  • Primates
  • Large cats, bears, wolves, or wolf hybrids
  • Animals prohibited under state or federal law
  •  

Restricted Animals

Exotic animal may only be permitted if:

  • Pre-approved in writing by the Parks and Recreation Director
  • Animals are securely enclosed and separated from public access unless supervised interaction is specifically approved
  • Compliance with all local, state, and federal laws is verified

Service Animals

Service animals assisting individuals with disabilities are permitted in accordance with ADA requirements. Emotional support animals are not considered service animals and are not permitted unless otherwise approved.

Health and Safety Requirements

  • Current vaccination documentation must be available upon request.
  • Animals showing signs of illness, aggression, or distress must be removed immediately.
  • Hand sanitation stations must be provided when animal interaction is allowed.

Liability and Indemnification

All animal Excluding ADA/Service Animals exhibitors must provide:

  • Certificate of Insurance naming the City/Event Organizer as additionally insured
  • Signed hold harmless and indemnification agreement

Enforcement

Failure to comply with this policy may result in:

  • Immediate removal from the event
  • Denial of future participation
  • Possible citation or legal action

CLICK HERE FOR ANIMAL/PET APPLICATION

Yes. Fri & Sat 11:00 AM – 12:30 AM and Sunday from 11:00 AM – 10:30 PM.

Pick-up locations are:

1. Festival Entrance / Exit (Bud Draper Road)

2. McNary Tennis Courts

3. Columbia Blvd

4. Quality Inn Entrance

5. Riverside Ave.

6. Downtown Umatilla shuttle stop at the Econo Lodge on the hour. Address: 1481 6th St, Umatilla, OR 97882

*Pick-up and Drop-off at Marina Campground

“McNary Shuttle” signs will be placed at these locations

Coolers will not be allowed. 

Camel pack water packs will not be allowed.

COMING IN APRIL!

Sign up to be a volunteer and join us at Rock the Locks for FREE!!!

Volunteer 4 hours of your time and get a 1-day ticket. 

Volunteer 8 hours and get a 3-day ticket.  

Positions include ticket scanning, merchandise sales and more!

Click the “Volunteers” page to fill out the application and we will contact you. Sign ups will open in April! 

RTL is designed to be a cashless event and there will NOT be any ATMs onsite.

We strongly recommend you connect a credit or debit card to your wristband, in advance by pre-registering before you get to the event.

A professional security team will be patrolling the concert arena, parking and campground areas. 

All guests attend Rock the Locks at their own risk.

No liability is assumed by the City of Umatilla, producers, managers, promoters, sponsors or others associated with this event. 

All bags will be subject to search!

Bags under 12″x 6″ x 12″ may be brought into the venue. Any bag larger will not be allowed. 

No firearms or other weapons will be allowed. 

No outside food or beverages allowed inside the concert arena. 

You can bring in empty water bottles. There will be a water filling station setup for drinkable water. NO metal bottles or thermos’ will be allowed. Soft recyclable water bottles only.

There will be In/Out privileges with your wristband.

The golf course will remain open during the festival with a modified 9-hole course.

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700 SIXTH STREET | PO BOX 130 | UMATILLA, OR 97882 | (541) 800-8864 | SUPPORT@ROCKTHELOCKS.ORG

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